Currently, we provide free shipping to an address indicated within West Malaysia only.
14 Day Money Back Guarantee
It is important to us that you are 100% happy with your purchase on from Araya. If for any reason you are not completely satisfied with your item, you can simply return it for full refund or exchange.
- You can return items within 14 days of original purchase date for a full refund or exchange. Refunds do not include shipping and handling.
- Please send us an email with the reason for your return/exchange using this form before you return your item.
Please do not send back your parcel until we e-mail you with the address and details.
- All items must be returned in their original condition, unworn and unwashed.
Products is in poor conditions can not be accepted for refund if: damaged, stained and broken.
- The buyer is responsible for all shipping charges on returned products.
For PayPal customers, we will refund the money to your PayPal account. It usually takes two to three working days.
For payments received via PayPal, please note that you may be charged a fee by your bank or Credit Card Company. For example, you may be charged a currency conversion processing fee or an international transaction fee, and even if you are conducting a local transaction, some processing fees might be incurred. Neither Araya nor PayPal is responsible for paying this or compensating you for the fees charged by your bank, credit card company or other financial institution for using your PayPal.
For PayPal payment and refund policies, you can visit the PayPal website.